EXTRAVAGANZA FREQUENTLY ASKED QUESTIONS

Here are some answers to frequently asked questions.

Does each participant need their own email address?
Yes, please! The email each participant registers with will be used to verify registration and give access to the event. 
What are the receptions, and do I need an invitation?

There are receptions listed on the schedule.

Some of the receptions are marked "closed" and are by invitation only. Receptions that don't indicate "closed" are open to all Extravaganza participants. Feel free to join - it's a great way to meet other participants.

What if I have questions during the event? Where should I get answers?

If you have questions during the Extravaganza, please look for the Hospitality Table. Our Hospitality Team will be there to answer questions and to help you out. Or, just find someone who is wearing a Network name tag...they'll be glad to help you! 

What happens if my roommate doesn't show up?

The individual staying in the room is then responsible for the full cost of the room.

What is the difference between an Intensive Care Course and an Early Bird Workshop?

Intensive Care Courses are pre-events that focus on a single subject, in-depth, for 10-12 contact hours. There is an extra cost for participating in the Intensive Care Courses and you can add this on your event registration. These courses happen prior to the Extravaganza and require participants to arrive at one day prior to the start of the main event.

Early Bird Workshops are available for all Extravaganza participants who arrive at the event early and are looking for some additional learning experiences prior to the first General Session. There is no additional cost to attend Early Bird Workshops. Feel free to jump right in.

What is the sales tax rate for the hotel rooms?

The sales tax rate for hotels in Louisville is 8.5% state and local taxes.

What is your refund policy?

You can check out our refund and cancellation policy here.

What's the weather like in Louisville at Extravaganza time?

Daily high Louisville in mid January around 40°F, with low temps near 25°F. 

I have questions, who should I contact?

  • General questions about the Network can be directed to Rev. Todd Buegler, Executive Director. He can be reached either by phone at (612) 597-6565 or by email at [email protected].
  • If you have questions about your membership status or Extravaganza registration, you can contact our Registrar, Laurie Hoium, by phone at (701) 212-2386 or by email at [email protected].
  • If you have questions regarding the Extravaganza, contact one of the Co-Directors:
    Rev. Manuel Retamoza (program content) at [email protected].
    Amy Wagner (operations) at [email protected].

Online Event FAQ

What type of device do I need to participate online?

We suggest a laptop or computer, but you can also use a smartphone or tablet. Click here for system requirements to access Zoom using the email address you submitted at time of registration. 

How do I access the General Sessions and workshops?
A few days before the event, all registered participants will receive an email with instructions on how to access all online program components. General Sessions will be livestreamed and workshops will be held on Zoom. Each online participant needs to be registered for the online event, there is no group viewing capability. 

What if I have tech questions during the event? Where should I get answers? 
You can contact our Tech Support team at [email protected]

Will the Extravaganza be recorded?

The General Sessions and Workshops will be recorded and available to Network Plus members after the event. (Not a Network member? Join now!)

 

Yes! This event can't happen without volunteers like you. We would love to have you use your gifts at the event. Typically in the months leading into the event, a needs list is published. You can indicate your interest to volunteer here. 
You will want to fly into the Louisville Muhammad Ali International Airport. (The airport code is SDF). It is a 15 mile drive from the airport to the hotel. We have once again partnered with Delta for discounted fares.
Lyft and Uber provide pick-up services at the airport. Rideshare pickup signs might also be available at Louisville Muhammad Ali International Airport. Get more information here. Taxis are available and cost between $30 and $40.
Book your room here. By booking through the Network website, you are guaranteed the best possible room rate.
If you owe a balance for your Extravaganza registration or your Network membership, there are three options: Bring a check or pay by credit card at registration. Pay online by logging in to your network account. Mail a check for the balance. Please mail your check before January 1 to: Laurie Hoium Registrar - ELCA Youth Ministry Network 785 O'Day Drive Jordan, MN 55352